Plain-language • Neutral • Practical
Understand Insurance Claims — Without the Confusion
A book series by Eisenhower R. Antoine designed to help homeowners and renters understand how property claims are inspected, documented, estimated, and settled—without pressure, exaggeration, or adversarial tactics.
Four guides. One standard: clear claim education.
Education over confrontation
Know what matters in a claim, what doesn’t, and how decisions are typically made.
Clarity over jargon
Coverage, exclusions, depreciation, timelines—explained in plain language.
Realistic expectations
Avoid costly mistakes and reduce frustration by understanding common claim pain points.